Delivery Information
Tracked, Fast and Discreet Delivery
Cost: £3.50
FREE if you Spend: £40
Cost: £5.00
FREE if you Spend: £80
Cost: £6.99
FREE if you Spend: £100
Cost: £5.50
FREE if you Spend: £100
Cost: £7.99
FREE if you Spend: £120
UK Delivery Options
For
deliveries to the UK we use a combination of Royal Mail or Courier
services for heavier items. Most shipments require a signature on
delivery. Any order can be upgraded to a different delivery method after
ordering if you contact Customer Services before dispatch (charges may
apply).
• Royal Mail Tracked 48 Delivery is £3.50 or FREE for orders over £40.00.
•
Express Delivery is Guaranteed to be delivered the next working day
(Mon-Fri) for just £5.50 per Order or FREE when you spend £100.00 or
more. Express Weekend Delivery will be delivered on a Saturday if the
order is placed before 3pm on the Friday and is only £7.99 or FREE with
orders over £120.00.
- Royal Mail Tracked 48 Delivery takes 1 working longer to the following locations:
Scottish Highlands: AB31, AB33-38, AB44-56. FK17-99, G83, IV1-28, IV30-39. KW1-14, PA21-33. PA35-40, PH18-26, PH30-42
Discreet Billing and Packaging
Your
privacy is of the utmost importance to us. Our delivery service is 100%
discreet. All orders are shipped in plain packaging i.e. plain brown
boxes or padded envelopes for smaller items. The name hellosextoys.uk will
not be displayed anywhere on the packaging. No reference to the items
contained in the parcel will be found on any of our outer packaging.
Your credit or debit card statement will show only the name
‘TheHelloGroup'. Any parcels you receive from us will look like the images
shown to the right. |
Same Day Dispatch
All orders received Monday to Friday before 3:00pm each day will be shipped that same day. Our shipping hours are 9am-3:00pm. If your order is placed after 3.00pm or on a weekend/Bank Holiday it will be shipped the next working day. If you place an order after 3:00pm on a Friday, your order will not be dispatched until the next working day (Monday, or Tuesday in the case of Bank Holidays)
rmation